Shipping & Returns
Clear delivery expectations and a straightforward 30-day return window.
Shipping
Orders are typically processed within 1–2 business days. Standard US delivery is estimated at 3–6 business days after dispatch. Delivery times may vary during launches, holidays or carrier disruptions.
Tracking
When your order ships, a tracking link is sent to the email used at checkout. Tracking events are supplied by the selected carrier and logistics partner.
30-day returns
Eligible, unused products may be returned within 30 days of confirmed delivery. Items should be complete, undamaged and returned with original accessories and packaging.
Refunds
Approved refunds are issued to the original payment method after inspection. Shipping fees and customs charges are non-refundable unless the product arrived defective or incorrect.
International orders
Customers are responsible for local duties, taxes and import requirements unless checkout states otherwise.
Shenzhen GlobalYes Technology Co., Ltd. · Last updated: September 21, 2026